Regardless of whether it is an in-the-ear or behind-the-ear model: the hearing device should not get too wet (never put your hearing aids in water!). It is advisable to moisten a microfiber cloth or a piece of kitchen paper with a special disinfectant and gently rub the hearing aid with it. You can obtain suitable products for the care of hearing systems and suitable cleaning sets (e.g. with special cloths and brushes) from your acoustician. Never use detergent, alcohol or cleaning agents with aggressive substances.

Sweat and cerumen (ear wax) can quickly contaminate hearing aids. The more pronounced the cerumen and sweat formation, the more often you should clean your device. However, it is best to get used to checking and cleaning your hearing aid for any visible contamination on a daily basis. Make hearing aid cleaning a part of your daily routine – like brushing your teeth.

In-the-ear hearing aids (ITE) are exposed to greater exposure to body fluids (ear wax and sweat) and therefore usually have to be cleaned more often than behind-the-ear hearing aids (BTE) or hearing aids with an external receiver. When cleaning these tiny high-tech devices, you should be careful not to damage the microelectronics hidden in them. The device must never come into direct contact with water. Suitable materials to remove dirt from sensitive hearing aids are dust-free, soft cloths or special cleaning cloths that you can obtain from the acoustician.

Behind-the-ear hearing aids (BTE) are less sensitive than in-the-ear hearing aids (ITE). Its housing can simply be rubbed with a dust-free cloth. In addition, with this type of hearing aid, regular cleaning of the earmolds (otoplastics) and umbrellas (domes) is necessary. To clean them, first, disconnect them from the receiver and then wipe them with a suitable disinfectant. There are special cleaning swabs for stubborn dirt. If necessary, brushing gently with a soft toothbrush can also help.

The condensation caused by the humidity collects in your hearing aids every day. To avoid unnecessary damage, it is therefore advisable to dehumidify hearing aids every day. Simply put it in the drying device overnight and use it again the next morning, well-dried. Always make sure to open the compartment for the batteries and choose a room with a rather dry climate as the location for the dry box. The bathroom and kitchen are unsuitable due to the high humidity. The bedroom can also be questionable because of the moisture released when you breathe.

To properly dry hearing aids, there are special dry boxes, dry cases or dry cups that you can get from audiologists, and many of our models come equipped with drying cases. These are small containers that remove the accumulated moisture from the mini-computers overnight. All you have to do is put in your hearing aids with the battery compartment open (this is important so that this too can be dried) and press a small button. The climate and drying time are then automatically regulated.

• Always protect your hearing aids from dirt. The microphone inputs can easily be clogged with dirt particles.
• Make sure that your hands are clean and dry when they come into contact with the devices.
• Do not expose your hearing systems to unnecessary moisture. Take out your hearing aids before showering or swimming and make sure your ears are dry before putting them back on. Never put the device in water for cleaning.
• Do not use alcohol or aggressive cleaning agents for maintenance.
• Do not keep your hearing aids in the bathroom or kitchen, these rooms are too humid.
• Dry your hearing system at night in a dry box. In these small boxes, your hearing aids dehumidify much faster than in air. Make sure that you leave the battery compartment open.

•  Do not expose your hearing aids to excessive heat. Never place the devices in the oven, microwave or on the heater and avoid direct sunlight.
• Protect the hearing systems from cosmetic products such as make-up and hairspray. These can stick the microphone and the volume control together. In order to avoid such soiling, it is best to take the device out briefly while using cosmetics.
• Do not carry out any repairs yourself. Hearing aids are sensitive mini-computers that have to be handled professionally in the event of damage. Never penetrate your hearing aids with sharp objects (scissors, needles, etc.).
• Always transport your hearing aids in a suitable box when they are not being used to ensure their protection from dust etc.