Smart hearing aids from hear.com - world's leading hearing care provider

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Contact Information

If you have additional privacy questions or if you are otherwise concerned with our personal information practices, then you may contact us here:

Soundrise hearing solutions Pvt. Ltd.
Unit 108, 1st Floor,
Welldone Tech Park,
Badshahpur Sohna Rd Hwy,
Sector 48, Gurugram,
Haryana 122018
Tel.: 098705 99988

Privacy Policy

Hear.com’s Commitment to Data Privacy Protection
Protecting the security and privacy of your personal data is important to Hear.com; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Hear.com may collect, how Hear.com uses and safeguards that data and with whom we may share it.

Personal data
Through our Web sites, Hear.com will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Purpose of Use
When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

  • we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use personal data to contact you about a Hear.com offer in support of your business needs or to conduct online surveys to understand better our customers’ needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to Hear.com affiliates.
If you registered for the newsletter Hear.com uses your registration data for sending newsletters. Hear.com is the sole owner of the information and will never share, sell, or rent this information unless explicitly stated in this policy or ordered by a court of law.
Users who wish to no longer receive our newsletter or promotional emails may click on a link named “Unsubscribe” which is embedded with every email sent by Hear.com in order to not receive future messages.

Purpose Limitation
Hear.com will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on Hear.com’ information technology systems.

Communications or Utilization Data
Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically
When you access our Web sites, we may automatically (i.e., not by registration) collect non- personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

“Cookies” – Information Stored Automatically on Your Computer
When you view one of our Web sites, we may store some data on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Children
Hear.com will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.

Security
To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Hear.com uses technical and organizational security measures.

Links to Other Web Sites
Hear.com Web sites contain links to other Web sites. Hear.com is not responsible for the privacy practices or the content of other Web sites.

Questions and Comments
hear.com will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Hear.com Data Privacy Protection Policy (e.g. to review and update your personal data), please click on “Contact” and send us your questions and feedback. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.

This website makes use of Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA, where it will be abbreviated. At the request of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser by Google Analytics will not be associated with other Google data.

Unsubscribe
Even before entering into our sales process, we process your personal data under certain conditions in order to contact you. Communications can include emails, short messages (e.g. SMS, RCS), push messages, and the sending of our newsletter.

If you no longer wish to receive emails or messages (e.g. SMS, RCS, Push) from us, you can unsubscribe by replying to an email or a message. We ask that you clearly state which service – email, SMS, RCS, Push or all – you wish to unsubscribe from. There is also an “unsubscribe” link at the bottom of every email that you can use to unsubscribe from our email list.

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.
To prevent the collection of the data generated by the cookie and associated with your use of the website (including your IP address) by Google, as well as the processing of this data by Google, please download and install the browser plug-in available from the following link:
http://tools.google.com/dlpage/gaoptout.

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